Privacy Policy

Our commitment to your privacy

Chameleon is committed to protecting and respecting your privacy and personal information. This privacy policy sets out how we collect, use and protect the information that you provide to us. Please read this policy carefully. If you have any questions please contact Privacy@hcg-int.com.

For the purposes of European data protection law, the data controller is Chameleon Communications International Ltd, a company incorporated in United Kingdom under Registration Number 03441290 and whose registered office is at Bankside 3, 90-100 Southwark Street, London SE1 0SW, United Kingdom.

This website is not intended for children and we do not knowingly collect data relating to children.

Who are we?

In this policy “Chameleon”, “we”, “us” or “our” means Chameleon Communications International Ltd, Chameleon Communications International Inc, or Entwine, our specialist creative and digital services Division. Our contact details are set out at the end of this policy.

Chameleon is a member of the Healthcare Consultancy Group (HCG) of companies, part of the Omnicom Group.

Information we collect about you

  • We do not collect any personal information from our Website visitors, unless you provide it to us voluntarily, so you are free to visit our Website as often as you like without the need to register.

  • Our Website uses software features known as “cookies”, which are small pieces of data that are stored on your hard drive when accessing a website. Non-personal identification information collected may include the browser name, the type of computer and technical information about your means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

  • You are encouraged to visit our Website and make enquiries in relation to our services. We will collect personally identifiable information from you only if you voluntarily submit such information to us. We may collect this information in a variety of ways including, but not limited to, when you visit our site, subscribe to a newsletter, respond to a survey, fill out a form, and in connection with other activities, our services, features or resources we make available on our Site. You may be asked to submit to us your name, e-mail address, your mobile telephone number, job title, and/or organisation (if appropriate) or other personal information (together referred to as “Personal Information”).

  • If you are applying to work for us, please also view our Recruitment Privacy Notice, which explains the type of information we process, why we are processing it and how that processing may affect you.

How we use the information we collect

We use information held about you in the following ways:

  • To take steps in order to enter into any contract or carry out our obligations arising from any contract entered into between you and us including:

    • Administering your account with us

    • Notifying you about changes to our service

  • Provide you with information about our products and services we feel may interest you, if you have given your consent to receiving marketing material from us at the point we collected your information, where required by law or otherwise in our legitimate interests provided these interests do not override your right to object to such communications.

  • Ensure in our legitimate interests that:

    • Content from our site is presented in the most effective manner for you and your computer.

    • We provide you with the information, products and services that you request from us.

Non-personal information may be used as follows:

  • To allow us to know when users return to our website and which pages or services you access while there; and

  • To gather information on an aggregate basis in order to identify the most popular areas of our Website and make it easier for users to access them.

How long do we keep your personal information for?

  • We keep personal information only as long as necessary for the purposes described in this policy as updated from time to time, or to comply with legal obligations, after which it is deleted from our systems

Who do we share your information with?

  • We want you to feel free to use and explore our Website without worrying about whether your visit will generate unwanted sales or marketing activity such as junk mail or spam.

  • Chameleon complies with relevant Data Protection laws (see below). We take all reasonable care to prevent any unauthorised access to and use of your personal data.

  • Our staff and those working for our agents and contractors maintain a responsibility to keep your Personal Information confidential and will only use it to offer relevant products and services related to your enquiry or order.

  • Whilst any Personal Information that we use to provide or promote our services to you will not be passed to any third party organisation for marketing purposes, on occasion your details may be shared with Chameleon’s group affiliates, or to our agents, partners or contractors who assist us in providing the services we offer through our website/application, processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing IT and other support services or in other tasks, from time to time. Our agents, partners and contractors will only use your information to the extent necessary to perform their functions.

  • We reserve the right to disclose personal data to any third party which has a legal right to request such information.

  • If a third party acquires control or the business of Chameleon Communications International Ltd, we may transfer personal data we then hold to that third party.

Non-personally identifiable or aggregate information may be shared with any number of parties, provided that such information shall not specifically identify you.

How we protect your information

  • The security of your Personal Information is very important to us. We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect. Only those employees who need access to your information in order to perform their duties are authorized to have access to your Personal Information.

  • We will provide the same protections in respect of any electronic communications received from you as those employed in respect of information received by post and telephone.

  • If our enquiry form asks you to enter sensitive information that information is encrypted by the use of security systems with encryptions and firewalls, provided on a secure socket layer (SSL), to protect the confidentiality and integrity of your information from unauthorised access and disclosure.

  • Your personal data that we collect is sent to and stored on secure servers located in the United States. Such storage is necessary in order to process your personal data. Your personal data may also be transferred by us to our other offices and/or to the third parties mentioned in the circumstances described above which may be situated outside the European Economic Area (EEA).

  • The United Kingdom benefits from an adequacy decision issued by the European Commission. Those countries that do not benefit from such a decision are self-certified under the EU-US and Swiss-US Privacy Shield frameworks.

We may transfer your personal information outside the EEA:

  • In order to store it.

  • In order to enable us to provide goods or services to you and fulfil our contract with you.

  • Where we are legally required to do so.

  • In order to facilitate the operation of our group of businesses, where it is in our legitimate interests and we have concluded these are not overridden by your rights.

  • If you have any questions about the security of our Website please e-mail us at Privacy@hcg-int.com.

Protection for Children:

  • This website is not intended for children and we do not knowingly collect data relating to children.

Links to other sites

  • If you use a link on this Website to take you to another site, your privacy will not be protected in accordance with this policy. You will need to check that website’s own privacy statement.

  • We make no representations as to the accuracy or any other aspect of information contained in other websites.

Your rights

  • In this policy, we explain the grounds upon which we process your personal data. In circumstances where we rely on consent we will ask for your consent at the point of collection. Where we intend to further process your personal data, we will contact you to seek your consent for such new purpose(s).

  • We want you to be aware of the information we collect and how we use it at all times.

  • You have the right under certain circumstances:

    1. To see the personal data we hold on you

    2. Request your data be corrected or erased where appropriate

    3. To restrict the processing of your personal data whilst we investigate your concern

    4. Where your processing is based on your consent, to receive your personal data in a commonly used electronic format or ask we move the data in that format to another provider where your request relates to the data that you gave us directly and where technically possible

    5. To withdraw your consent at any time when the processing relies upon consent

    6. You can also object to direct marketing or in certain other cases object more generally.

Email us at Privacy@hcg-int.com.

You also have the right to lodge a complaint with your local data protection authority (see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html). The Information Commissioner is the supervisory authority in the UK and can provide further information about your rights and our obligations in relation to your personal data, as well as deal with any complaints that you have about our processing of your personal data.

Changes to this Privacy Policy

  • If we need to change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website to draw your attention to any change. Continued use of the website will signify that you agree to any such changes. Please revisit this policy each time you consider giving personal information.

  • Privacy Policy last updated: 05/09/2018.

How to contact us

For questions or concerns relating to privacy, we can be contacted at: Privacy@hcg-int.com. Or write to us at: Chameleon Communications International Ltd, Compliance Team, Craven House, 40-44 Uxbridge Road, London, W5 2BS, UK.